Beyond taking bookings, Tiger Booking bundles three tools to help you run the business: coupons for discounts, a waitlist for full slots, and reviews for social proof.
Where: Coupons live in Tiger Booking → Settings → Coupons; Waitlist and Reviews are their own top-level pages under Tiger Booking.
Coupons
Create discount codes that customers apply at checkout. In Settings → Coupons, click New coupon and set:
- Code — the text the customer enters (e.g.
SUMMER25). Codes are automatically uppercased and limited to letters, numbers, hyphens and underscores. - Discount type & value — a percentage (1–100) or a fixed amount off.
- Max redemptions — how many times the code can be used in total (0 = unlimited).
- Expiry date — an optional date after which the code stops working.
- Active — a toggle to enable or pause the coupon without deleting it.
Add as many rows as you need and save; blank rows are ignored.
Waitlist
When a slot is full, customers can join a waitlist and be notified if space opens up. Manage entries at Tiger Booking → Waitlist. Each entry moves through a status you control:
- Waiting — the customer is queued for an opening.
- Notified — they’ve been told a slot is available.
- Fulfilled — they booked the freed slot.
- Cancelled — they’re no longer waiting.
Filter the list by status and update each entry as you work through the queue. The Waitlist page self-gates — it shows a Pro upgrade notice where the feature isn’t included in your plan.
Reviews
Collect post-booking reviews to build trust. Manage them at Tiger Booking → Reviews. Submitted reviews arrive as pending and each carries a star rating and comment. Moderate them with three actions:
- Approve — publish the review as social proof.
- Reject — hide it without deleting.
- Delete — remove it entirely.
Filter by pending, approved or rejected to work through the moderation queue. A Review Request email (see Settings → Notifications) can automatically invite customers to leave one after their booking.
Troubleshooting
A coupon isn’t accepted at checkout.
Confirm it’s marked Active, hasn’t passed its expiry date, and hasn’t hit its max redemptions. Remember codes are uppercase — enter them exactly.
Reviews never appear on the site.
New reviews are held as pending until you Approve them from Tiger Booking → Reviews. Only approved reviews are shown publicly.