Tiger Membership

Invoices

Branded, ownership-checked invoices members download from billing history; set business name, tax/VAT, address and logo once under Settings → General.

2 min read Updated July 14, 2026

Every transaction in the ledger already carries a sequential invoice number (TGMEM-00001…). Tiger Membership turns each one into a branded, printable invoice your members can download from their billing history and that you can open from the admin. Invoices are self-contained, print-optimized HTML — use the browser’s Save as PDF — so there is no heavy PDF library and no extra attack surface.

Where to configure: WP Admin → Tiger MembershipSettingsGeneral (Business & Invoices).

Business & invoice details

These appear at the top of every invoice and on system emails. Any field left blank falls back to a sane default (for example, the business name falls back to your site name and the billing email to the site admin email).

Field Notes
Business name Shown as the invoice issuer
Billing email Contact address printed on the invoice
Tax / VAT number Optional — printed only when set
Business address Multi-line address block
Logo URL Displayed at the top of the invoice
Footer note Optional closing line (defaults to a thank-you message)

What an invoice shows

Each invoice renders the invoice number and date, a status badge (Paid, Failed, Refunded or Pending), the member’s name and email, a line item for the plan (or a “Plan change adjustment” for prorations), the total in the transaction’s currency, and the gateway plus its transaction id. Negative amounts and proration credits are labeled as credits.

Where members find invoices

In their account’s billing history, each transaction has a download/view link. Invoices are ownership-checked — a member can only open their own; guessing another id returns a 403, so nothing leaks.

Where admins find invoices

Under Transactions, each row has a View action that opens that member’s invoice. Administrators may view any invoice.

Troubleshooting

My logo or business name isn’t showing on the invoice.

Fill in Settings → General → Business & Invoices. The Logo URL must be a full, publicly reachable image URL; a blank business name falls back to your site title.

A member gets “access denied” opening an invoice.

Invoices are ownership-checked. The member must be logged in as the account that owns that transaction — sharing an invoice link with someone else returns a 403 by design.

The invoice won’t save as a PDF.

Invoices are print-ready HTML. Open the invoice and use your browser’s Print → Save as PDF; there is no separate download button because the browser’s print dialog produces the PDF.

Frequently asked questions

No — invoices render as a clean printable document (print to PDF from the browser).

No — access is ownership-checked.

The Business & Invoices settings above.

Still stuck?

We’re here to help

Can’t find what you’re looking for, or hit something that looks like a bug? Reach the support team or ask the community.